Refund policy
Return & Refund Policy
- We offer a full refund for any reason within 14 days of receiving your order.
- Shipping costs are the customer’s responsibility unless the item has a manufacturing defect.
- You can request an exchange within 14 days (e.g. for a different size).
- To be eligible for a refund or exchange, items must be returned in their original packaging.
Refunds are issued via bank transfer or Vodafone Cash.
To qualify for a return:
- The item must be unused, unworn, with all original tags attached.
- The product must be returned in its original condition and packaging.
- A receipt or proof of purchase is required.
To start a return, please contact us via WhatsApp.